The customer relationship is always leading
'I always did the credit management myself. After the invoices went out, I took care of the reminders and the phone calls when payments were not made. That was very time consuming work. Time I'd rather spend working for..'
Always up to date and still save time
'Account management is very laborious. It's important to have a routine with fixed times to remind your customers about their outstanding invoices from you. Due to crowds and in my case also ...'
System evolved with us
'As a good friend of Serge, I already knew about Debiteuren365.nl. He launched the first version of the programme while we were building up our business. We are an importer and wholesaler of wines...'.
More structure ensures better quality
We love to hear from our customers. How they are doing, what they are doing and how they like our software and services. This week: Peter Brenkman of Westerduin Personnel Mediation.
Focusing on what we are good at
'Debiteuren365.nl knows our customers and knows what is going on in our company and with our customers. This allows us to consult efficiently and move on quickly. This gives me the assurance that everything is well arranged. I know everything is going.'
Create invoices, email files and you're done
'We had several reasons for outsourcing debtor management. First of all, we wanted to unburden and unburden the secretariat. One of the secretaries was in charge of debtor management.'
Debiteuren365.nl likes to go the extra mile for me and my customers
'Our company kept getting bigger, but as a result, debtor management became less manageable. We work entirely with direct debits, but if they are reversed..'
Perfect customization through unlimited adaptability
'As an independent credit manager I am constantly involved in the debtor management of my customers and the entire process surrounding it. Credit management is so much more than debtor management.
We are really listened to and things are picked up immediately
'We always did our debtor management ourselves. As a car rental company, we send countless invoices every month and unfortunately they are not always paid quickly.'
User-friendliness is an important advantage
'We wanted to take the next step in credit management. Our accounting system did not support us sufficiently in this. We set up our processes lean and made..'
Golden combination: result-oriented and friendly
'We found out that we are really not good at debtor management ourselves. At the end of 2019, the high or actually low point in terms of the number of outstanding invoices. This had not so much to do with..'
There is always someone busy with my debtors
'Four years ago we had 10 debtors, now an average of 2 tons is outstanding. This means that we would spend a lot of time managing our debtors ourselves.'
Connects seamlessly to our other systems
'Account management was pretty much the only process that still had to be automated within our company. The entire administration has been outsourced and we did not have a separate function..'
Simple insight: Super satisfied
'As a small start-up we have to use our manpower efficiently. We had one colleague who was responsible for debtor management. That is actually very vulnerable..'
The system works for me
'We used to have our own system in Excel. We also had a list with the contact details of debtors. Very cumbersome, but also prone to errors.'
Typical case of “if only I had discovered them sooner”.
'Debt management today requires flexibility. The razor-thin dividing line between having and retaining satisfied customers versus managing payment agreements takes time..'
Out of hands is really out of hands
'We work for several companies, mainly scale-ups, who are busy with their work, but not always with our invoices. We also have a minimal administrative..'
No worries about my debtor management!
'At first I doubted whether my customers would not be approached too strictly. I was afraid it would go in a collection way. You were already doing business for a supplier..'
Time saved already in the first week
'We have grown enormously in a very short time and still worked with Excel files. It took too much time and work. We ended up at Debiteuren365.nl through an existing customer.'
More grip and that gives peace of mind
'The reason we were looking for a debtor manager was because we have grown quite fast ourselves and did not yet have a system for our debtor management.'
